Privacy Policy

Last Updated: January 29, 2026

At AlphaCur, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Purchase products from our website
  • Create an account or register
  • Subscribe to our newsletter or marketing communications
  • Contact our customer support team
  • Participate in surveys, promotions, or contests
  • Interact with our website or social media pages

Personal Information may include:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely by our payment processors)
  • Order history and purchase details
  • Communication preferences
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders: Including payment processing, shipping, and delivery of products
  • Communicate with you: Send order confirmations, shipping updates, and respond to your inquiries
  • Provide customer support: Address your questions, concerns, and product-related issues
  • Send marketing communications: With your consent, we may send promotional emails about new products, special offers, and health tips
  • Improve our services: Analyze usage patterns to enhance our website, products, and customer experience
  • Prevent fraud and ensure security: Protect against unauthorized transactions and maintain the security of our platform
  • Comply with legal obligations: Meet regulatory requirements and respond to legal requests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers, analytics providers)
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, safety, or that of our users and the public
Important: All third-party service providers we work with are contractually obligated to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide personalized content and advertisements
  • Analyze traffic and user behavior

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-compliant payment gateways
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to certain exceptions)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Object to Processing: Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Marketing Communications

With your consent, we may send you promotional emails about our products, special offers, and health-related content. You can opt out of receiving marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting our customer support team
  • Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification (if we have your email address)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@web-us-alphacur.com
Customer Support: support@web-us-alphacur.com
Website: https://web-us-alphacur.com

We will respond to your inquiry within 30 days of receipt.